Terms and Policies

Please review the following Terms of Service, Privacy Policy, Refund Policy, and Important Disclaimers for SMMProINDIA. By using our services, you agree to these terms.

Terms of Service

Effective Date: April 25, 2025

By accessing or using the website and services provided by SMMProINDIA (“we,” “us,” “our”), you agree to be bound by these Terms of Service. Please read them carefully before using our services.

1. Use of Services

Eligibility: You must be at least 18 years old to create an account or use our services.
Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Lawful Use: You agree to use our services only for lawful purposes and in compliance with applicable laws, regulations, and third-party platform policies, including those of social media platforms.

2. Service Description and Delivery

Service Overview: We provide social media marketing (SMM) tools and services, such as support for increasing engagement metrics (e.g., likes, followers, views), subject to the terms of the respective social media platforms.
No Guarantees: Service delivery timelines are estimates and not guaranteed. Results may vary based on external factors, including social media platform algorithms and policies.
Platform Compliance: You acknowledge that using our services may carry risks, such as account restrictions or actions by social media platforms, for which we are not responsible.

3. Prohibited Activities

You agree not to:

Use our services for any illegal or unauthorized purpose.
Submit false, misleading, or inappropriate content, including fraudulent or defamatory material.
Attempt to interfere with, disrupt, or harm the functionality of our platform, including through hacking, malware, or other malicious activities.

4. Intellectual Property

All content on our platform, including logos, graphics, text, and software, is owned by or licensed to SMMProINDIA and is protected by Indian copyright laws and international treaties. You may not reproduce, distribute, or modify our content without prior written consent.

5. Limitation of Liability

No Liability for Indirect Damages: To the fullest extent permitted by law, SMMProINDIA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
Service Risks: You use our services at your own risk. We are not liable for any loss, damage, or consequences resulting from service interruptions, errors, or actions taken by third-party platforms.

6. Termination

We reserve the right to suspend or terminate your account or access to our services at our discretion, with or without notice, if you violate these Terms of Service or engage in activities that harm our platform or other users.

7. Modifications to Terms

We may update these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes your acceptance of the updated terms.

Privacy Policy

Effective Date: April 25, 2025

SMMProINDIA is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

Personal Information: We collect information you provide, such as your name, email address, and phone number (if provided).
Payment Information: Payment details are processed securely through third-party payment gateways. We do not store credit card or sensitive payment information.
Usage Data: We collect analytics data, such as IP addresses, browser types, and interactions with our website, using cookies and similar technologies.

2. How We Use Your Information

We use your information to:

Provide, manage, and improve our services.
Communicate with you about your account, service updates, or support inquiries.
Analyze usage patterns to enhance user experience and platform functionality.
Detect, prevent, and address potential fraud or security issues.

3. Data Protection

We implement industry-standard security measures, such as encryption and access controls, to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

4. Sharing of Information

Service Providers: We may share your information with trusted third-party service providers who assist with our operations (e.g., payment processing, analytics), under strict confidentiality agreements.
No Selling of Data: We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Legal Requirements: We may disclose your information if required by law or to protect our rights, safety, or property.

5. Your Rights

You have the right to:

Access, review, or request corrections to your personal information.
Request deletion of your data, subject to legal and operational requirements.
Opt out of non-essential cookies via your browser settings.

To exercise these rights, contact us at smmproindia.com@gmail.com.

6. Cookies and Tracking

We use cookies and similar technologies to collect usage data and improve our services. You can manage cookie preferences through your browser settings, though disabling cookies may affect your experience on our platform.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and the updated policy will be effective immediately upon posting.

Refund Policy

Effective Date: April 25, 2025

1. General

Due to the nature of digital services, all purchases on SMMProINDIA are generally final. We aim to provide a reliable service experience and will consider refunds only under specific circumstances outlined below.

2. Refund Eligibility

Refunds may be considered if:

The ordered service was not delivered as described in the service agreement.
The order was canceled before processing began.

Refunds will not be provided if:

You provided incorrect information, such as invalid links or account details.
Your social media account status changes during service delivery (e.g., account restrictions, deactivation, or changes to usernames/links).
Delays occur due to system issues, third-party platform changes, or other factors beyond our control.

3. Refund Process

To request a refund, email smmproindia.com@gmail.com with your order ID and a detailed explanation of the issue.
If approved, refunds will be credited to your SMMProINDIA account wallet within 7–10 business days for use on future services.
Refunds will not be issued to the original payment method.

4. Contact Us

For refund inquiries or support, contact us at smmproindia.com@gmail.com.

Important Disclaimers

Third-Party Platforms: SMMProINDIA is not affiliated with or endorsed by any social media platforms. Our services are provided independently and are subject to the terms and policies of those platforms.
Service Risks: Using social media marketing services, including engagement tools, may violate the terms of service of some social media platforms. You acknowledge and accept all risks associated with using our services, including potential account restrictions or penalties imposed by third-party platforms.
No Guarantees: We do not guarantee specific results or outcomes from using our services, as performance depends on external factors, including social media platform algorithms and policies.
Policy Updates: We reserve the right to modify these policies at any time. Changes will be effective immediately upon posting on our website.

Contact Us

For questions about these Terms of Service, Privacy Policy, or Refund Policy, please contact us at smmproindia.com@gmail.com.